11/2011

David,  I wanted to thank you again for your assistance in transporting the sink donation from Briggs.  As you know, the Restore directly supports the Habitat mission of eliminating substandard housing.  Your continuted support is so appreciated!

In Partnership,

Kathi Cotterill, Berkeley County Habitat for Humanity, ReStore Manager


via email 7/29/11

Hi David,  Thanks much, super job, and all possible credits given.  I wish all my associated subs were as honest, dependable and good as you.  I'd work harder to find new business.     Your friend, Marvin

 

via email 7/19/11(Attic Spray Foam Insulation Customer)

Wow-sorry it has been awhile - busy and then went on vacation.  My SCE&G bill was 27% cheaper this time vs. same time last year - huge considering the door was open for 4 days...very pleased!  I think the bill this month will really be indicative of the change due to the insulation.  I'm pleased with the door and the final outcome...thank you.            -Karen


email 5/4/11

Dear David Steele & G&S Employees: 

Kelly and I want to extend our appreciation and thanks to all of you for being so good to us on 03 May 2011.  We had the pleasure of buying one of your homes in April 2010, and have had a wonderful time enjoying it with our close friends and family this past year.  Recently, we had a family member visit with her dog which chewed up our house garage door trim.  We contacted David Steele, and he promptly sent three employees to repair the trim at no cost to us.  We were not expecting such prompt service and the added benefit of zero labor and/or material expense.  This kindness and generosity is not seen often within many organizations.  We wanted to let you know that it made us feel good that people are so generous with their time.  It is not very often that you find business owners who treat your home like it is their own.  David and his staff operate a first class business any home owner would be proud of.  

Sincerely,  Jason Whitehead 

 

via email 4/26/11

David, I would like you to know that I had a very positive experience with everyone involved with my new roof.  Jay is an asset to your company and handles both customers and the installing crew very well.  Thank you!           - W. Green (Metal Roof, Edisto Beach)


To Ed, Mike, Chris:

My name is Patricia Brown.  I can't explain and words will not come now that the hole in my window/house has been repaired.  This team of men were professional, compeassionate and funny not to mention.  Though I look forward to coming up with some more funds to make the rest of my home repairs.  I hope & pray I have the pleasure of getting this team again.  They are an asset to your company.  Looking forward to continue work with this company.

                                                                                                   Patricia   11/8/2010

 

SERVICE MAGIC CUSTOMERS:

      2/4/2010 - "Quick Response.  On time.  Made the experience easy.  Friendly people."   -  Fred P.
      1/26/2010 - "Only problem occurred when the 90 degree turn leaked during the first rain.  It was repaired within a week"  -  Tom P.
      1/25/2010 - "Overall very good, cost, suggestions and ontime service."  -  Andrew M.
      9/29/2009 - "Good job and would recommend to anyone.  Professional in their work."  -  Ladson, SC
      7/24/2009 - "G&S did the roof part of the contract.  Minimum mess.  Friendly--got the quote within a day or so of contacting them."  -  Janet V.    
      5/18/2009 - "G&S was very professional and fast.  Did a great job.  Will use in the future."  - Hanahan, SC
      1/20/2007 - "The gutters are attractive and effective.  Follow up calls brought quick response."  - Teresa R.
                  

John S. Autrey,  Via Email 3/16/2010

Your crews finished the last of the work yesterday.  As you recall, I had my house re-roofed, Rain-Flow installed in my gutters, soffitt and fascia work, and two exterior doors replaced.  Across the board, your folks were absolute professionals.  The work flowed smoothly, everyone was respectful and polite, and my place was left jiffy clean after each phase of work.  Your project supervisor, Ed Harvey, deserves special thanks for keeping me informed and answering my questions.

It is a real pleasure to deal with a company that's fair, stands by their committments, and takes obvious pride in their work.  Be assured that the next time I need remodeling or extensive home repairs, I'll be giving you a call.  I'll also tell all my friends and family how satisfied I am with the work - nothing like word-of-mouth referrals.  Thanks for everything.

 

1/14/2010 via telephone 

Ms. Baker just called and wanted me to let you know that Mike & Perry did an excellent job.  They were very professional and she believes we went above and beyond with the splash guards and splash blocks.  She said that she and her parents are very pleased.

 

Interoffice Email 8/26/2009

Mr. Dana called in this afternoon to say Thank You! for a wonderful gutter job that we did on his mother's house in James Island.  He was very happy with the work we completed and how they were able to incorporate the rain barrel and their special order diverter downspout.

 

7/16/2009

It meant so much for all the consideration that was given by Ed, Dan & all subcontractors during the window installation and the sun room completion.  Thanks for a Superior job well done.  Will always recommend your company.  

                       Sincerely,   Tom & Zelda Moore 

 

This check is for the remaining balance owed.  J.B. gave me the proposal.  Job was excellent!  Thank you for a job well done.

                                                          Mickey Woods 4/2009

March 23, 2009

Dear Sir,

I am very late writing this note, but I still want to let you know that last year Will Hamm replaced several windows for us.  We kept having leaks that I thought were because of the replacements.  Each time I called Will he always came back to help me.  He went "beyond the call of duty" to help me solve the leaking problems. 

G&S is fortunate to have an employee such as Will.  I appreciate all his efforts to help me solve my problem.

                              Sincerely,

                             Caroline McAlee

       

Thank you very much for your work and the installation.  I can heartedly recommend G&S to any person.  You are exemplary!

                                                      Donald McPhail  3/18/09

 

We always hear about the crappy stuff….customers complaining about everything and anything but I tell you I was impressed with the whole process of my replacement windows!   

Danny was the most professional and informative of all the 3 sales people who called on me.

Ed showed up less than 2 hours after Danny left to measure the windows and gave me an exact date when they would be installed – friendly and informed me of the whole process. 

Then there was Clem- the jewel of all!  J  .  He and his crew were great!!!!  Nothing more needs to be said.

The windows look great and we felt the difference right away. 

You were not the cheapest but I‘m damn sure no one can beat your customer service!!!!!

                                        -Karen Harrell   3/18/09

 

We are very pleased and have had many compliments about the quality and the appearance, inside and outside, of the addition. The timely manner in which the work was completed and your response to our requests was exceptional. We would be happy to be a reference to anyone wanting comments on the quality of your company's work.      – Sonny & Kathy Brooks  3/9/09

 

Dear John, Dear Jett,

Thank you for saving my house from the next downpour.  You have been kind and understanding, and your crew finished what you said, would take two days, in one day as night fall came quickly.  The small job left over my front entrance was done the next morning when the early rain just finished.

Stay well and Good Luck in these difficult times.                                           C. Cziborra  11/14/2008

 

I am thrilled with my windows.............You can quote me anywhere and anytime you want..........hugs.........   

                                       Rita Solomon   11/16/08

 

September 8, 2008

Wanted to thank you again for the renovation you did at our Ashley Avenue house.  The porch looks beautiful.  We thank you so much for the professional and good quality work that you do.

Please consider us if you need a reference.

Sincerely,

Louis and Vicki Scheibla